Terms of Service for Private Commissions

General Terms

  • Prices are subject to change based on the demand.
  • I have the right to reject any order for any reason.
  • I might record or live stream the drawing process,  if you do not want this please let me know in your note.

Payment

  • I accept payments via Paypal or another US payment service.
  • Commissions above $50 can be paid 100% up front or split 50% upfront and 50%  after sketch approval.
  • Don't send any payment until after I have agreed to give you a slot and request the payment

Process and Delivery

  • I will notify you when I have started your commission as well as send you a link in which I keep track of all commissions in various steps.
  • Once commission is started, the rights to a refund are lost.
  • The time to finish your commission varies between 1 week - 3 months depending on factors such as complexity of piece, health, and other work.
  • Once the piece is finished you will receive the full-resolution image along with a web friendly size. There is no physical product unless traditional work is requested.
  • If traditional work is requested, you will receive the desired piece in safe packaging to the desired address.

Revisions

  • You get 3 rounds of changes for the commissioned piece included in the price.
  • A fee will be added if you want something changed after the given revisions - unless a misunderstanding from my side has been made.
  • You may NOT alter the commissioned artwork without my (the artist's) consent.
  • If your reference is unclear to start with, a design fee will be applied.
  • I, Kira Mari (the artist):

Copyright & Usage

  • I reserve the right to cancel and refund the order at anytime for any reason.
  • I retain all copyrights over the commissioned artwork.
  • I will NOT claim the intellectual property (IP) or the commissioned artwork.
  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
  • I reserve the right to post and record the commissioned artwork online, in my portfolio, as well as publications such as art books.
  • You (the customer/commissioner):

  • You may upload the commissioned artwork on any website / social channels.
  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD- services, make prints, etc.)
  • You retain the rights to the intellectual property (IP).
  • You may NOT use the commissioned work for commercial purposes.
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  • The following is considered copyright infingement:

  • Reproducing/using the copyrighted artwork commercially -means making money off of it in any way not excluded from these terms.
  • Claiming the artwork as your own.
  • Altering the artwork without my consent.​
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  • Commercial rights to the image may be purchased for an additional amount determined by the artist.

Cancellation & Refund Policy

  • The buyer is not allowed a refund once I start working on the commission.
  • If for any reason I am unable to start your commission, you will receive a full refund.
  • If you cancel your order before I have started it, you can get a full refund.
  • If you are getting a refund, DO NOT request a Paypal chargeback. I will transfer the money back to you myself.
  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund, you will lose all beforementioned rights to profit further from it in any way. I will decline the chargeback and supply Paypal with out conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted from commissioning me again.

What you get

  • Drafts/mockups that you must decide on which to continue with.

  • Sketch/ final sketches that must be accepted before continuation.

  •  Insight and Involvement in color plan (depending on complexity of the piece).

  • Full- Resolution file (approx. 210 x 297 mm at 300 DPI) of final drawing and a smaller version for internet upload. Formats are usually PNG.